Frequently Asked Questions

Our MOQ varies by product type. For individual artificial flower stems and greenery, the MOQ typically starts at 100 pieces per style. For pre-arranged bouquets, the MOQ starts at 50 pieces. For holiday decorations and gift sets, we can accommodate orders starting from 30 pieces. We understand that every business has different needs, so please contact us to discuss flexible arrangements for your first order.

Shipping times depend on your location and the shipping method chosen. For standard sea freight, delivery typically takes 20–35 days to most international destinations. Air freight options are available for faster delivery, usually within 7–12 days. Express shipping (DHL, FedEx, UPS) can deliver samples and small orders within 3–7 business days. We will provide estimated delivery times and tracking information once your order is shipped.

We offer a range of packaging solutions: standard bulk packaging in cartons for wholesale orders, individual retail packaging with product tags and barcodes, custom branded packaging featuring your company logo and design, and premium gift box packaging for holiday and special occasion items. All packaging is designed to protect products during international shipping while presenting them attractively for retail display.

Yes! We provide both OEM and ODM services. With OEM, you provide your designs and specifications, and we manufacture accordingly. With ODM, our design team creates products based on your requirements and market trends. Customization options include colors, sizes, materials, packaging design, product combinations, and branding elements. Minimum quantities may apply for custom orders — please contact us for details.

Absolutely! We specialize in creating curated holiday gift sets and seasonal collections. Whether it's Christmas wreaths and decorations, Valentine's Day bouquets, or mixed holiday gift boxes, our team can help you design attractive product combinations that appeal to your target market. We can also create custom themed collections based on your specific requirements.

Yes, we strongly encourage sampling before bulk orders. We can send product samples for quality evaluation, typically within 3–5 business days via express shipping. Sample fees apply but are usually refundable against your first bulk order. This allows you to assess product quality, colors, and materials firsthand before committing to a larger purchase.

Freight costs depend on several factors including order volume, weight, destination, and shipping method. For sea freight, costs are calculated based on cubic meters (CBM) or weight, whichever is greater. Air freight is calculated by volumetric or actual weight. We work with reliable logistics partners to offer competitive shipping rates. For a detailed freight quote, please provide your delivery address and order details, and we will calculate the most cost-effective shipping solution for you.